1
Q
Jason’s cellphone company allows him to use his smartphone as a wireless hotspot with his laptop when traveling. Jason notices that if he runs a speed test from his smartphone, the cellular connection is 8761 kbps. If he runs the same speed test connection from his laptop connected to his cellphone over its wireless hotspot, the speed drops to 243 kbps. Which of the following is the MOST likely cause for the drop in the speed test results?
A.
B.
C.
D.
A
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2
Q
Which of the following wireless standards should you implement if the existing wireless network only allows for three non-overlapping channels, and you need additional non-overlapping channels to prevent interference with neighboring businesses in your office building?
A.
B.
C.
D.
A
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3
Q
Dion Training recently hired a new graphic designer. You have been asked to install a new, high-end PCIe x16 graphics card into one of the standard corporate workstations so the new designer can get to work. After installing the card, you attempt to power on the computer. The computer makes some odd noises when you press the power button, but the monitor displays the words, ‘no source.’ What is MOST likely the issue?
A.
B.
C.
D.
A
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4
Q
The video editor at Dion Training has submitted a trouble ticket stating her editing workstation makes a loud clicking noise whenever she is editing videos for an upcoming course. You initially thought the system fans were causing the noise. You have replaced the fans, but the noise continues to be heard when applications are loaded or the videos are being edited. Which of the following actions should you perform NEXT?
A.
B.
C.
D.
A
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5
Q
Susan, an executive at Dion Training, will be traveling to Italy for a conference next week. She is worried about remaining connected to the internet while overseas and plans to use the WiFi in her hotel room and the local coffee shop with her laptop. Which of the following should she purchase and configure before leaving for Italy to ensure her communications remain secure regardless of where she is connecting from?
A.
B.
C.
D.
A
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6
Q
What type of cable should be used to connect a laptop directly to another laptop to form an Ethernet network?
A.
B.
C.
D.
A
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7
Q
What is the first step of the CompTIA troubleshooting methodology?
A.
B.
C.
D.
A
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8
Q
You have just set up an FTP server to allow users to download the new open-source application your company is releasing. Which port should be opened to allow users to connect to this server?
A.
B.
C.
D.
A
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9
Q
Which of the following statements about the 5.0 GHz wireless frequency used by Wi-Fi is correct?
A.
B.
C.
D.
A
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10
Q
Dion Training just installed a new webserver within a screened subnet. You have been asked to open up the port for secure web browsing on the firewall. Which port should you set as open to allow users to access this new server?
A.
B.
C.
D.
A
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11
Q
Which of the following technologies is often used indoors by companies to locate a shopper’s position in a store and provide them time-sensitive offers or discounts
A.
B.
C.
D.
A
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12
Q
Which of the following network devices is used to put each connected network host to its own collision domain?
A.
B.
C.
D.
A
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13
Q
Dion Training’s file server is using a RAID 5 with four disk drives as its data store. One of the drives in the array has just failed. The RAID 5 is still operating and no data loss has been experienced, but the array is no longer providing any resiliency or redundancy. Which of the following actions should you take to restore this drive to normal operations?
A.
B.
C.
D.
A
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14
Q
What does VDI stand for?
A.
B.
C.
D.
A
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15
Q
Your company has decided to move all of its data into the cloud. Your company is concerned about the privacy of its data due to some recent data breaches that have been in the news. Therefore, they have decided to purchase cloud storage resources that will be dedicated solely for their use. Which of the following types of clouds is your company using?
A.
B.
C.
D.
A
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16
Q
Susan has a 3-year-old iPad. The iPad used to get 8 hours or more of usage before running out of battery, but now it only lasts 30-60 minutes between charges. Which of the following actions should be taken to repair this device?
A.
B.
C.
D.
A
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17
Q
A network technician needs to connect two switches. The technician needs a link between them that is capable of handling 10 Gbps of throughput. Which of the following media would BEST meet this requirement?
A.
B.
C.
D.
A
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18
Q
A client is attempting to power on their computer, but it keeps booting to the incorrect hard drive. Which of the following actions should you perform to attempt to fix this problem?
A.
B.
C.
D.
A
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19
Q
Which of the following types of networks would be created if a wireless access point, a microwave link, and a satellite link were combined in a mesh?
A.
B.
C.
D.
A
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20
Q
You are troubleshooting an older wireless network that is running Wireless G (802.11g). This network appears to have a lot of collisions and interference. You look up the configuration on two of the three access points in the areas and see they are using Channel 1 and Channel 11. To prevent interference and ensure non-overlapping of the channels, what channel should the third access point utilize?
A.
B.
C.
D.
A
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21
Q
(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the motherboard.)
A. Audio connectorB. PATA connectorC. Front (panel) connectorD. USB connectorE. CPU SlotF. Memory SlotG. PCIe x1H. PCIe x4I. Port ClusterJ. Mini PCIeK. Mainboard PowerL. CPU PowerM. PCIN. CMOS BatteryO. SATA connectionP. PCIe x16Q. Fan PowerR. PCIe x8S. Reset JumperT. AGP
Using the image of the motherboard above, which of the following correctly indicates the circled area?
A
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22
Q
Which of the following is used to connect Cat 5e or above networks in an MDF or IDF?
A.
B.
C.
D.
A
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23
Q
Which of the following types of memory relies on temporary storage space on the hard drive that is used when there is insufficient physical memory available to perform a given task?
A.
B.
C.
D.
A
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24
Q
Which of the following network performance metrics is used to represent the round-trip time it takes for a packet to be sent by a device to a server and then a response received from that destination server?
A.
B.
C.
D.
A
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25
Q
What is the lowest layer (bottom layer) of a bare-metal virtualization environment?
A.
B.
C.
D.
A
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26
Q
(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the port cluster.)
Image of the back of a motherboard and its ports.
Using the image above, which of the following correctly indicates the port labeled as F?
A. IBM PS/2 Keyboard Port ([purple)
B. USB 2.0
C. S/PDIF (Sony/Philips Digital Interface)
D. HDMI
E. VGA
F. DVI-D
G. USB 3.0
H. IEEE 1394 Port/Firewire
I. GbE (Gigabit Ethernet) LAN/RJ-45/Ethernet
J. DisplayPort
K. Analog 7.1 Surround (Blue) Line-in, (Green) Front speakers / Headphones, (Pink) Mic
(Orange) Center/Sub, (Black) Rear Speakers, (White/Grey) Side Speakers)
A
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27
Q
You have just finished installing a virtual machine on a workstation. Your boss asks you to install a second virtual machine with the same settings. To save time, which of the following functions should you use?
A.
B.
C.
D.
A
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28
Q
Rick, a computer technician, was contacted by a customer who wants to reduce his office computer’s footprint to save space. Which of the following cases is the smallest form factor?
A.
B.
C.
D.
A
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29
Q
(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the motherboard.)
A. Audio connectorB. PATA connectorC. Front (panel) connectorD. USB connectorE. CPU SlotF. Memory SlotG. PCIe x1H. PCIe x4I. Port ClusterJ. Mini PCIeK. Mainboard PowerL. CPU PowerM. PCIN. CMOS BatteryO. SATA connectionP. PCIe x16Q. Fan PowerR. PCIe x8S. Reset JumperT. AGP
Using the image of the motherboard above, which of the following correctly indicates the circled area?
A
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30
Q
Linda wants to reduce the number of monitors, keyboards, and mice required to control the multiple servers she manages in the data center. Which of the following devices should she install to allow a single keyboard or mouse to control multiple systems?
A.
B.
C.
D.
A
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31
Q
Your company has two office buildings which are connected via a copper network cable that is buried underground. There is some construction being performed near the buildings. Now, the second building discovers they have suffered a network outage that doesn’t appear to be temporary. What is the MOST likely cause of the outage?
A.
B.
C.
D.
A
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32
Q
A penetration tester wants to build a workstation that will be used to brute force hash digests. Which of the following is the BEST option to ensure sufficient power and speed to crack them?
A.
B.
C.
D.
A
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33
Q
A technician at Dion Training is troubleshooting an issue with a workstation. The technician believes that the CMOS battery needs to be replaced based on the symptoms they observed. Which of the following symptoms did the technician likely observe to lead them to this conclusion?
A.
B.
C.
D.
A
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34
Q
Samantha works in the human resource department in an open floorplan office. She is concerned about the possibility of someone conducting shoulder surfing to read sensitive information from employee files while accessing them on her computer. Which of the following physical security measures should she implement to protect against this threat?
A.
B.
C.
D.
A
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35
Q
You are working as a customer service technician at a smartphone repair center. A customer calls your help desk and states that the device feels warm to the touch even when not used. You ask them to conduct a visual inspection of the smartphone and describe what they are seeing. The customer says, “The battery appears to be swollen’ and bulging outward beyond its normally rectangular shape.” Which of the following is the BEST statement for you to provide to the customer?
A.
B.
C.
D.
A
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36
Q
You are trying to install Hyper-V on a new laptop, but you keep receiving an error during installation that the software cannot be installed. Which of the following characteristics of the laptop’s processor should you investigate as the MOST likely issue?
A.
B.
C.
D.
A
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37
Q
You just printed a new sign for your office using thick cardstock paper with your network printer. Unfortunately, when you pick up the cardstock from the laser printer’s output tray, the printed image smears across the paper. Attempting to troubleshoot this problem, you decide to print another sign using regular printer paper and determine that the image does not smear when touched on the regular printer paper. Which of the following would be the NEXT step to perform in your troubleshooting efforts?
A.
B.
C.
D.
A
38
Q
Which of the following requires the use of a physical printer to print a document?
A.
B.
C.
D.
A
39
Q
Which of the following technologies uses 2.4 GHz or 5 GHz frequencies to determine your location indoors based on the signal strength received or the angle of arrival of that signal to the mobile device?
A.
B.
C.
D.
A
40
Q
Which of the following technologies could be used in an unlicensed long-range fixed wireless system?
A.
B.
C.
D.
A
41
Q
A customer is complaining that they cannot connect to the local network share drive. You run the command ‘ipconfig /all’ from their workstation, and it returns an IP of 169.254.34.12. Which of the following is the problem with this workstation?
A.
B.
C.
D.
A
42
Q
An administrator arrives at work and is told that network users are unable to access the shared drive on a Windows server. The administrator logs into the server and sees that some Windows Updates were automatically installed last night successfully, but now the network connection shows “limited” with no availability. What rollback action should the technician perform?
A.
B.
C.
D.
A
43
Q
Which type of wireless network utilizes the 2.4 GHz frequency band and reaches speeds of up to 54 Mbps?
A.
B.
C.
D.
A
44
Q
A client states that their computer is experiencing slow performance when reading or writing to the hard drive. You have already verified that it is not a system (software) performance issue, and the system is not overheating. Which of the following would be the BEST action to take in attempting to fix this problem?
A.
B.
C.
D.
A
45
Q
(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the port cluster.)
Image of the back of a motherboard and its ports.
Using the image above, which of the following correctly indicates the port labeled as F?
A. IBM PS/2 Keyboard Port ([purple)
B. USB 2.0
C. S/PDIF (Sony/Philips Digital Interface)
D. HDMI
E. VGA
F. DVI-D
G. USB 3.0
H. IEEE 1394 Port/Firewire
I. GbE (Gigabit Ethernet) LAN/RJ-45/Ethernet
J. DisplayPort
K. Analog 7.1 Surround (Blue) Line-in, (Green) Front speakers / Headphones, (Pink) Mic
(Orange) Center/Sub, (Black) Rear Speakers, (White/Grey) Side Speakers)
A
46
Q
Which of the following types of networking hardware is used to deliver broadband internet access using a fiber connection to the user’s home or office?
A.
B.
C.
D.
A
47
Q
Which of the following cables is NOT used by Android smartphones and tablets?
A.
B.
C.
D.
A
48
Q
Dion Training has just installed a new hub/control system to control the lights, HVAC, and power to the devices in their studio. The new hub/control system relies on Zigbee for wireless communication and networking between the different devices. Which of the following types of networked hosts best describes what was installed?
A.
B.
C.
D.
A
49
Q
An employee at Dion Training complains that every time airplane mode is enabled on their laptop, their external mouse and headphones stop working. Which of the following technologies is being disabled by airplane mode and likely causing the issues experienced by this user?
A.
B.
C.
D.
A
50
Q
You are troubleshooting an issue with an impact printer in an automotive service department. The printer has begun to print unevenly. As the print head goes from left to right across the page, the printout goes from darker to lighter. What is the MOST likely cause of this issue?
A.
B.
C.
D.
A
51
Q
What is a tool that would allow you to easily identify a network cable that was not labeled in the wiring closet during its installation?
A.
B.
C.
D.
A
52
Q
Which motherboard form factor measures 6.7” x 6.7” (17 cm x 17cm) in size?
A.
B.
C.
D.
A
53
Q
An employee’s laptop has become warm to the touch and does not sit evenly on the table during use. You turn the laptop over and see the case bulging into a slightly rounded shape. What is the MOST likely cause of this issue?
A.
B.
C.
D.
A
54
Q
Which of the following types of display connectors uses a thunderbolt cable and was designed as a competitor to HDMI?
A.
B.
C.
D.
A
55
Q
What type of cable is most commonly used to terminate a serial connection to a modem?
A.
B.
C.
D.
A
56
Q
Jay is complaining that the speed at which the cursor moves across his laptop’s screen when using his trackpad makes it difficult to properly control. Which setting could he use to slow down the cursor in Windows 10?
A.
B.
C.
D.
A
57
Q
Which of the following wiring standards should be used when installing ethernet cabling in an office or data center?
A.
B.
C.
D.
A
58
Q
Which of the following cables is MOST widely used by modern Android smartphones and tablets?
A.
B.
C.
D.
A
59
Q
Which of the following settings must be enabled on a mobile device to embed the GPS position into a photograph when using your device’s camera?
A.
B.
C.
D.
A
60
Q
Which of the following devices should you purchase for a child if you want them to be able to read books and magazines, but you do not want them to be able to surf the web or play games?
A.
B.
C.
D.
A
61
Q
A client has asked you to build a computer to use as part of their home theater (HTPC) system. The HTPC will be used primarily to stream videos in their living room and must have a small form factor to fit into their entertainment center next to their surround sound system. Which of the following motherboards would be the BEST choice for an HTPC system?
A.
B.
C.
D.
A
62
Q
Your office is located in a small office park, and you are installing a new wireless network access point for your employees. The companies in the adjacent offices are using Wireless B/G/N routers in the 2.4 GHz spectrum. Your security system uses the 5 GHz spectrum, so you have purchased a 2.4 GHz wireless access point to ensure you don’t cause interference with the security system. To maximize the distance between channels, which set of channels should you configure for use on your access points?
A.
B.
C.
D.
A
63
Q
A computer technician is trying to set up a shared printer on the corporate network. The users must send print jobs directly to the printer, and the printer will be used by multiple operating systems, including Windows, macOS, and Linux. Which of the following should the technician configure to meet these requirements best?
A.
B.
C.
D.
A
64
Q
You want to buy a new computer that will allow you to run at least 3 virtual machines (VMs) at the same time to practice for your CompTIA exams. You also know in the future that you would like to set up a virtual ethical hacking lab with numerous VMs to study for the CompTIA PenTest+ exam. Which TWO of the following components is the MOST important to upgrade if you want to simultaneously run numerous VMs?
A.
B.
C.
D.
A
65
Q
A customer tried to install a PCIe x8 expansion card into a PCIe x16 slot on the motherboard. While the expansion card fits into the slot without any issues, it does not perform as the customer expected. How fast will a PCIe x8 expansion card run if installed in a PCIe x16 slot?
A.
B.
C.
D.
A
66
Q
Dion Training has decided to use a PaaS solution to host their training courses. The service charges are based on the number of students enrolled in the courses each month. Which type of cloud computing concept is being demonstrated by this pricing strategy?
A.
B.
C.
D.
A
67
Q
A cybersecurity analyst wants to install a network appliance to conduct packet capturing of the network traffic between the router and the firewall on the network. The device should not be installed in line with the network, so it must receive a copy of all traffic flowing to or from the firewall. Which of the following tools is required to meet these requirements?
A.
B.
C.
D.
A
68
Q
Dion Training wants to install a new accounting system and is considering moving to a cloud-based solution to reduce cost, reduce the information technology overhead costs, improve reliability, and improve availability. Your Chief Information Officer is supportive of this move since it will be more fiscally responsible. Still, the Chief Risk Officer is concerned with housing all of the company’s confidential financial data in a cloud provider’s network that might be shared with other companies. Since the Chief Information Officer is determined to move to the cloud, what type of cloud-based solution would you recommend to account for the Chief Risk Officer’s concerns?
A.
B.
C.
D.
A
69
Q
Which of the following services does Apple use for syncing their data across multiple macOS and iOS devices?
A.
B.
C.
D.
A
70
Q
What type of connector is most commonly used to terminate a copper twisted-pair Ethernet cable?
A.
B.
C.
D.
A
71
Q
Dion Training is upgrading its wired network from an older CAT5e network to a CAT 7 network. The network technician has run out of patch cables and asks you to create a straight-through patch cable. Which of the following tools is used to connect an RJ-45 connector to a patch cable?
A.
B.
C.
D.
A
72
Q
Your friend just noticed their smartphone’s battery is running low. Unfortunately, your friend isn’t very knowledgeable about computers and smartphones, so they don’t know what type of charging cable they need. They know their phone is running iOS 15. What kind of cable does your friend need to charge their phone?
A.
B.
C.
D.
A
73
Q
Which of the following cloud services should an organization choose to develop a new iPhone app without having to configure and set up its own development environment?
A.
B.
C.
D.
A
74
Q
Which of the following ports should you unblock at the firewall if your workstation cannot access diontraining.com but can access the website by its IP address?
A.
B.
C.
D.
A
75
Q
A student wants to use their workstation to run several virtual machines. The workstation currently has an i7 quad-core processor, 4 GB of DDR3 memory, a 512 GB SSD, and a gigabit network interface card. Which of the following components should the student upgrade to support multiple virtual machines running simultaneously on the Windows workstation?
A.
B.
C.
D.
A
76
Q
While working as a technician, you are trying to help a customer whose PC cannot boot up. When the computer is turned on, an error stating “bootable device not found” appears on the screen. What should you attempt first?
A.
B.
C.
D.
A
77
Q
You have connected your laptop to the network using a CAT 5e cable but received an IP address of 169.254.13.52 and cannot connect to www.DionTraining.com. What is most likely the cause of this issue?
A.
B.
C.
D.
A
78
Q
(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the motherboard.)
A. Audio connectorB. PATA connectorC. Front (panel) connectorD. USB connectorE. CPU SlotF. Memory SlotG. PCIe x1H. PCIe x4I. Port ClusterJ. Mini PCIeK. Mainboard PowerL. CPU PowerM. PCIN. CMOS BatteryO. SATA connectionP. PCIe x16Q. Fan PowerR. PCIe x8S. Reset JumperT. AGP
Using the image of the motherboard above, which of the following correctly indicates the circled area?
A
79
Q
A technician receives a report that a VoIP phone is experiencing a “no network connectivity” error. The technician notices the Cat6a patch cable running from the back of the phone is routed behind the user’s rolling chair. The cable appears to have been rolled over numerous times by the user, and it looks flattened from the abuse. Which of the following is the most likely cause of the connectivity issues being experienced on the VoIP phone?
A.
B.
C.
D.
A
80
Q
(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the port cluster.)
Image of the back of a motherboard and its ports.
Using the image above, which of the following correctly indicates the port labeled as B?
A. IBM PS/2 Keyboard Port ([purple)
B. USB 2.0
C. S/PDIF (Sony/Philips Digital Interface)
D. HDMI
E. VGA
F. DVI-D
G. USB 3.0
H. IEEE 1394 Port/Firewire
I. GbE (Gigabit Ethernet) LAN/RJ-45/Ethernet
J. DisplayPort
K. Analog 7.1 Surround (Blue) Line-in, (Green) Front speakers / Headphones, (Pink) Mic
(Orange) Center/Sub, (Black) Rear Speakers, (White/Grey) Side Speakers)
A
81
Q
What type of wiring standard is used with POTS?
A.
B.
C.
D.
A
82
Q
Your boss asked you to generate a simple square code that can be easily scanned by a smartphone to access a preconfigured website address or link. Which of the following technologies would BEST meet this requirement?
A.
B.
C.
D.
A
83
Q
A client’s PC was not able to be powered on. You are troubleshooting the issue by ensuring that the power cable is connected firmly to both the PC and the wall outlet. You took the PC to your workbench to diagnose it. You tried powering on the PC at the workbench, but it did not work. You decided to test the power supply unit and ensure it was selected for 110 volts. You connected it to a power supply tester and verified the power supply is working properly. What is the NEXT step in troubleshooting you should perform?
A.
B.
C.
D.
A
84
Q
Dion Training’s graphic designer is having an issue printing full-page color images using an older color laser printer on the network. The graphic designer can print smaller images such as full-page vector graphic logos, but if they attempt to print a full-page bitmap photo the printer will print only 60% to 70% of the page and then fail. The vector images are less than 100 MB in size, but the larger bitmap photos can be 400 MB to 800 MB in size. Which of the following is the MOST likely reason for the print failure of the photos?
A.
B.
C.
D.
A
85
Q
Which of the following types of hard drives would be used in a gaming laptop to increase the system’s boot-up performance while providing a large amount of storage at a lower overall cost?
A.
B.
C.
D.
A
86
Q
You are troubleshooting a laptop’s display for a customer. The customer states that parts of the picture remain on the screen even after a full shutdown or reboot. You update the device drivers and recalibrate the display, but the problem remains with the laptop’s display. Which of the following is MOST likely the problem with the display?
A.
B.
C.
D.
A
87
Q
Jason’s cellphone company advertises that they offer unlimited data. The internet at Jason’s studio was not working today, so he turned on his mobile hotspot to upload the videos recorded today. Initially, the data transfer was occurring without any issues and Jason observed that his data was uploading at 25 Mbps. After 20-30 minutes, though, the speed of the connection dropped to only 0.125 Mbps. Which of the following is the MOST likely cause for this drop in speed during the upload process?
A.
B.
C.
D.
A
88
Q
Which of the following types of network switches allows an administrator to configure advanced networking and security features?
A.
B.
C.
D.
A
89
Q
You are working for a logistics company that needs to get a device that will automatically enter information about a package when it is read using light and a lens. Which of the following devices should you install to BEST support this requirement?
A.
B.
C.
D.
A
90
Q
Susan sees streaks of toner across her papers when printing documents using the laser printer in her office. What is the MOST likely solution for this problem?
A.
B.
C.
D.
A
